Terms and Conditions
NOTE: Due to COVID-19, we see major delays in shipping to countries outside EU. Packages to the US, for instance, cannot go by air at this time, so takes several more weeks to reach the customers.
We only sell to the countries listed in the Country dropdown in the checkout section, which includes many – but not all – European countries as well as some countries outside Europe. For most countries outside Europe, we use a weight-based shipping cost, and you will have to pay any customs fees that result from your order. Payment is made in advance via credit card or Swish (for Swedish customers), and delivery is normally accomplished within 5 work days in Sweden, and normally within 2 weeks for shipping in Europe. We use DHL Service Point for shipping in Europe, where customers will need to pick up their packages at a pickup spot, and UPS for shipping outside Europe.
If you choose to use an untracked shipping method (available for the smallest packages to allow decent shipping rates), we do not take responsibility for lost packages, but our experience is that packages very rarely get lost.
We store your contact information for our shipping services, and to track refunds and other follow-up issues your order may lead to.
By purchasing items in our web shop, you agree to these terms and conditions.